May 17, 2019
Lester Turnage
Morehead City, NC
You were prompt in replying to my request for information. The quoted price was good as far as I know, and the installation was performed at the time you promised. The technician was very proficient and explained the operation in a manner that even us old fogies can operate it. Your professional approach was excellent. My only problem is that you don't have an office in Morehead City.
May 14, 2019
J.J.
Wilmington, NC
It was quick and easy. My mother-in-law loves it.
May 14, 2019
Patricia Schwartz
Southport, NC
Services offered re rentals are great. Your staff is very knowledgeable and accomodating Will definitely recommend
May 9, 2019
L.M.
Wilmington, NC
When our ramp was first installed, it was too long and went over our circular drive. I remarked on the fact that it was 3 feet more than the order. It was immediately corrected. I requested a brand new threshold ramp to replace the used one and that too was replaced. Both ramps are now new and match. Friends have commented that the long ramp looks good. Jim the installer was good, polite and helpful. Thank you all. [NAME REMOVED]
April 28, 2019
John Lapatchka
Leland, NC
Rep Christine Brenner was helpful, friendly and knowledgeable. It was a very good experience overall and I would recommend her to my family and friends.
April 21, 2019
Mark Arthur
Bald Head, NC
Very professional and you can depend on what they say.
April 18, 2019
Charles Sanders
Wilmington, NC
Quality products and friendly and courteous personnel.
April 12, 2019
F.B.
Leland, NC
Staff was very knowledgeable and did what they could to help me. Followed up to make sure I was pleased that the products were as represented and operated properly. When I had a problem, they were quick to find a solution and resolve it.
April 12, 2019
Claudia Hamilton
Wilmington, NC
I feel this product will give me the independence for the now and in the future. If anything was to happen to my husband, I could still live in my home and bring in my bags from the supermarket.
April 11, 2019
M.B.
Leland, NC
Easy to use. Excellent staff-courteous & very helpful!
April 9, 2019
B.S.
Leland, NC
Your threshold ramps and grab bars will make my new home more accessible and safer. Christine, Leigh, Mitch and Roman handled the product selection, ordering,scheduling and installation on time and on budget.
April 7, 2019
Jim Morgan
Wilmington, NC
I was bringing a power chair to my brother in Wilmington from Tampa. It had worked fine. But loading it up it was dead! As I crossed into Wilmington I decided to check and see if by chance I could find someone to look at it. 101 Mobility came up and I noticed it was about a mile away on the road I was on. I decided to take a chance and see if someone would just look at it. I talked with a few young ladies who were GREAT! The said the tech was there and he could look at it. In about 60 seconds he said DEAD BATTERIES and they were 9 years old. He replaced the at a reasonable price and serviced chair. It was about to rain. He warned me about getting the arm wet. He covered it in plastic and taped it up. The young ladies found a big plastic bag to fully cover it. They helped me load it. GREATEST SERVICE I HAVE HAD IN YEARS! JUST GREAT!
March 18, 2019
Wayne Deslaurier
Wilmington, NC
Your office was near me and staff found the way to meet my guest’s needs at a reasonable price.
March 13, 2019
Joye Stutler
Jacksonville, NC
A person answers the phone. You have responded to all questions and repairs. Even after ramp was paid for.good customer service.
March 6, 2019
Fred Andrise
Rocky Point, NC
Friendly service Always on time
March 4, 2019
L.W.
Wilmington, NC
Ms. Brenner was friendly, courteous, professional, and expeditious. She experienced a little ordering an item, kept working until the company gave her the information she had requested. she kept me informed along the way.
March 2, 2019
N.M.
Surf City, NC
Call me by phone.
February 25, 2019
K.D.
Wilmington, NC
WORKS GREAT AND THE TECH TOOK HIS TIME TO MAKE SURE WE UNDERSTOOD THE OPERATION. DIDN'T TAKE A LONG TIME TO INSTALL IT EITHER. GOOD JOB.
February 23, 2019
William Brown
Leland, NC
The service was great and when we had a complication arise their response was from the heart!
February 22, 2019
Alice Finch
Wilmington, NC
The 101 mobility team was very quick to respond to our needs. They were able to get all of our products installed prior to my Mom's discharge from the hospital. Everyone was so nice and explained all the products thoroughly. They also worked within my schedule and availability.
February 22, 2019
J.A.S.P.
Oriental, NC
I really appreciated Christine, her branch manager and the technician in the way they worked with us to get our lift evaluated after Hurricane Florence. Other servicemen from various companies were unable to diagnose the problems. Now we know that the lift is damaged beyond repair which is very unfortunate but knowing this has value as well. I highly recommend this team!
February 18, 2019
Donna Dineen
Wilmington, NC
the product is wonderful..the lift chair has made life a thousand times easier than lifting a 200 pound man out of a recliner with one arm! Leigh Kelly, my contact person, was very professional, most helpful and got straight to the point on any question I asked. Christine, the scheduler, made my day by being able to upgrade the delivery time by two days.. Overall, the entire facility and staff, delivery persons and receptionist Laurel, are worth recommending to anyone I know needing medical or health equipment. And trust me, I have told everyone I know about how good 101 Mobility is! Many Many Thanks Again..Donna Dineen, Dineen Animal Hospital
February 7, 2019
J.S.
New Douglas, IL
Immediate availability of rental lift chair for a short term. there was no deposit!
February 7, 2019
L.W.
Wilmington, NC
Quality of products, friendliness of staff
February 7, 2019
Larry Cribb
Murrells Inlet, SC
Leigh and Christine were both cordial, considerate, and timely in getting us a ramp installed! Roman did a smooth installation!! Well pleased all around!!!😀😀😀
January 28, 2019
Jeffrey Huff
Kelly, NC
Great to work with.
January 25, 2019
H.M.
Wilmington, NC
Very fast response for service. Excellent quality technicians. Have already recommended 101 to neighbor who is now using your product. HM
January 9, 2019
A.G.
Morehead City, NC
I am pleased with the employees I have dealt with so far. Hopefully the items we are waiting for will be what my daughter needs.
January 6, 2019
T.F.
Southport, NC
Fast, courteous, knowledgable
December 31, 2018
Jessica Lambert
Georgetown, SC
Excellent customer service and so thankful for the product you offer for renting... it has been a tremendous help to my mother and family.
December 27, 2018
M.P.
Wilmington, NC
Very dependable. Good quality products.
December 12, 2018
D.G.
Wilmington, NC
My sister, [NAME REMOVED] love the Go Go Scooter. Mitch and the staff were so wonderful when I call and so compassionate why we needed this for my sister, [FIRST NAME REMOVED]. My sister's husband had a stroke in February, we loss our mother on July 30th and her house was damaged during Hurricane Florence and she injury her right leg. She was so depressed how she was going to shop and get around. I knew I had to do something. I was calling around and looking online to rent a scooter. I saw your website. I call and they had one left and right away Mitch said he already had my name on it. He show me how to break it down and put it back together for travelling. My sister and her husband has been staying in a Hotel since the storm. After work we always got the transport wheelchair and take it to her in the parking lot but I surprise her driving the scooter to her in the parking lot. Tears of Joy was flowing down her face. I took her to the mall to do her Christmas shopping and she was smiling the whole time, best rental gift ever. Everything worked great and so easy. Thank you, thank you so much to have a product that my sister needed to make her life easier. Merry Christmas and a Happy New Year. Thank you and God Blessed all of you, Renee Kinney - (sister), and the [LAST NAME REMOVED] Family
November 28, 2018
D.W.
Castle Hayne, NC
Rmaan,Leigh and Christina,and Mitch, in fact the whole staff are first class!
November 23, 2018
Patti King
Wilmington, NC
Your rep was courteous and efficient and did an excellent job with the installation! Thanks for your help!
November 13, 2018
S.A.
Wilmington, NC
I like that you have rental services, high quality products and knowledgeable staff!
November 11, 2018
P.H.
Wilmington, NC
I am very pleased with all the products which I purchased. I would like to extend a special thank you to Rowan who built new steps in my my garage. These new steps are perfectly done. Now I can more easily access my chair lift, and other folks can easily use my new stairs with a safety handrail. Leigh, I would also like to thank you for tending to all my needs in a prompt and kind manner. Thanks to all at 101 Mobility, [NAME REMOVED]
November 8, 2018
C.D.
Wilmington, NC
Very fast response to request for change in ramp.
October 28, 2018
Dennis Pittman
Wilmington, NC
They kept working till they got the chair fixed.
October 14, 2018
C.M.
Carolina Beach, NC
All the employees I’ve met have been nice snd Well informed about the company’s products I Have made one purchase and the tech Ian was very well informed.kind and helpful The sales Mgr.came to my home to make an evaluation of my equipment needs to make my home a safer place. She is well informed . She will be sending her finding In writing.
October 7, 2018
Mary Jane Meyers
Wilmington, NC
Excellent selection and many purchase or rental options. Staff is friendly and helpful.
August 28, 2018
M.F.
Wilmington, NC
Relieable
August 25, 2018
Ashley Shuff
Conway, SC
Very friendly and helpful. Asked questions to make sure our needs were met.
August 22, 2018
Preston King
Wilmington, NC
Leigh was very courteous and professional as well as having a good knowledge of the products. Everyone I spoke with was always very helpful. Roman came out to install my Fathers stairlift. He was very proficient in the installation process as well as explaining the operation process. All in all the 101 Mobility staff was awesome. We are very pleased and would certainly recommend them to anyone needing the products they offer.
August 20, 2018
L.M.
Myrtle Beach, SC
I like the people ! They really take pride in their work and know what the heck they are doing . Also in my experience very courteous and very pleasant to be around . I enjoyed meeting them ! [NAME REMOVED]
August 9, 2018
Diana Davis
Wilmington, NC
Customer service is great.
August 3, 2018
S.G.
Wilmington, NC
we would like to mention Christine. We rented a scooter through. She was both professional and helpful by explaining things to us. She was also very helpful with a question over the phone about a Pride chair we had purchased several years ago from someone else. We will certainly use your business again in the future because of her. Please pass our thanks on to her..Thank you Sue & Sean [LAST NAME REMOVED]
August 3, 2018
V.H.
Cape Carteret, NC
Our new lift is everything 101 mobility promised. Leigh was wonderful and very knowledgeable about all our options and which ones would work the best for our needs and location. The installment guys were very nife and did a fantastic job. They took the time to go over how the machine worked as well as the warrenty. We were able to install a lift in about 2 weeks and time was at an essential factor for us. Thank you to everyone at 101 mobility.
July 30, 2018
M.E.M.
Hampstead, NC
Everyone was very efficient and helpful.
July 26, 2018
P.B.
Ocean Isle Beach, NC
good products - difficult to schedule service
July 13, 2018
J.G.
Wilmington, NC
SERVICE WAS GREAT!!! FREINDLY!!! HELPFULL!!!
July 11, 2018
S.G.
WILMINGTON, NC
Everyone is interested in helping. Prompt service.
July 7, 2018
John Bell
Hubert, NC
Your staff at your showroom were professional and treated us with great respect. I was in need of this chairlift quickly and that all happened within one week of our visit to your showroom. The first model you showed us was not the most expensive and met our needs. Finally the technician was experienced and performed a clean professional job and did not leave until we understood how everything worked. We tried to use a local company and did not hear back from them until after your installation was complete. Well worth the 1 1/2 drive to check you out!!! Thank you 101 Mobility Sincerely John Bell
July 1, 2018
Ashley Johnson
Hampstead, NC
Very professional. They offer something no one else can
June 28, 2018
A.C.
Wilmington, NC
Product was great so was service
June 24, 2018
M.E.
Jacksonville, NC
fast installation and economic cost.
June 22, 2018
J.P.
Wilmington, NC
People there are very caring and concerned to help. Also very knowledgeable of the products they deal with.
June 20, 2018
W.K.
Wilmington, NC
I like the idea that now I have the freedom to load my scooter and go anywhere without the aid of someone helping me with the other carrier I had. And the ease of which I can do it all myself now,
June 13, 2018
S.D.A.
St. James Plantation, NC
Our stairlift is absolutely essential for my disabled husband. When it started to be
June 12, 2018
L.M.
Carolina Beach, NC
You guys did a great job of coming in and setting up a lift chair in the perfect place. Mom is loving it, and it’s making all the difference to her summer vacation.
May 31, 2018
E.K.
Southport, NC
Clear understanding of issues
May 29, 2018
J.T.
Wilmington, NC
The chair lift was what was needed and is working very good. Installer was courteous and showed, explained and answered our questions regarding the use of the usage of the chair lift. Excellent product and service and we have already recommended 101 Mobility to our family and friends.
May 24, 2018
G.D.G.
Southport, NC
Friendly & kind & helpful customer service.
May 17, 2018
A.P.
Rose Hill, NC
You were able to order the part I needed.
May 8, 2018
E.H.
Wilmington, NC
excellent service & friendly atmosphere
April 18, 2018
A.G.
Wilmington, NC
I was impressed with the representative Leigh, when giving me the information i needed to decide to purchase my lift chair. This is a lot of money to invest but since i have my lift chair i am very very pleased. I feel this will extend my body movement for years toi come .
April 15, 2018
G.B.
Wilmington, NC
What's not to like? Service, efficient and friendly delivery and set up, Great chair! Reasonable price. I am very pleased with all aspects of this experience. Thank you... [NAME REMOVED]
April 11, 2018
D.J.
Wilmington, NC
Loved the scooter it helped out a lot
April 2, 2018
Popeye Lehman
Wilmington, NC
Very friendly service... took awesome care of our customers
April 2, 2018
P.B.
Stella, NC
We had to get an assistive device to help my inlaws get up and down the stairs. My husband found 101 Mobility. Working with them has been wonderful. They are very professional. Keep in good contact with you with good communications (phone calls and emails). We were kept up-to-date on the progress of the manufacturing of the chairlift. Installation took a little over 3 hours and the installers were very knowledgeable and professional in their work. We have only had our chairlift installed for a few days but it works well and helps my inlaws in transitioning from downstairs to upstairs and vice versa. I would highly recommend 101 Mobility as an option in providing you service in assisting movement safely within your home.
April 1, 2018
Willie Robinson
Wilmington, NC
Quick response , very professional and friendly staff
March 28, 2018
M.B.
Swansboro, NC
System was installed with no modifications to my home. Technician was very professional and completed the installation in just several hours. Arranging the installation was very easy with the staff . Outstanding
March 27, 2018
A.N.
Wilmington, NC
It makes it so much easier to get in the garage from the house. Roman, the installer was great. He fixed the problem we had keeping the gate open to get in the lift with our walkers just the way I thought it could be done.
March 18, 2018
J.P.
Hampstead, NC
Service and quality of equipment were great. They put the stair lift up without any problems and did it quickly. Also, the price was great.
March 17, 2018
Peter Russo
Wilmington, NC
Service - from sales to installation to back office - was great!
March 6, 2018
Donald Parmenter
Wilmington, NC
You are both experienced and caring people and have provided much appreciated support during the last few years for our family. I can’t express how strongly I recommend your services to anyone who has a need for your services.
February 23, 2018
R.B.
Wilmington, NC
Store and delivery personnel were very helpful.
February 23, 2018
K.T.
Arapaho, NC
Ease of use and safety features.
February 21, 2018
Roger Lowery
Wilmington, NC
Prompt and reliable service. Friendly and knowledgeable advice on products.
January 25, 2018
Deborah Cardwell
Wilmington, NC
The email site and request for information was outstanding. Your rep Leigh Kelly was so informative and helpful with plan, estimate and accessible scheduling for my wife’s mobility need. Ronald and Roger we “spot on” with installation, proper usage and patience with setup and no hidden dangers. We feel very secure with using your ramp system and recommend to anyone.
January 24, 2018
S.R.
Hampstead, NC
Easy to use and not unsightly .
January 24, 2018
Steve Bohon
Wilmington, NC
The people are so friendly and helpful there.
January 15, 2018
L.F.
Wilmington, NC
The chair lift is working great - my mother is much less afraid of going out of the house. Your service was prompt and everyone I met and/or talked with were knowledgeable and professional.
January 13, 2018
D.M.
Havelock, NC
Everyone I dealt with was very helpful and professional. Great experience in a difficult personal situation.
January 3, 2018
J.M.
Wilmington, NC
Friendly people, great service, great product!
December 23, 2017
Don Thompson
Wilmington, NC
the speed & efficient response to my request for a temporary ramp installation so I could return to my home after hip surgery. A great job, for which I am very grateful.
December 15, 2017
L.P.
Shallotte, NC
We had an easy experience purchasing the elevator. 101 Mobility performed at every opportunity. We will have up coming needs for residential elevators and we will continue to use 101 Mobility
December 5, 2017
A.P.
Wilmington, NC
It's quick
December 4, 2017
R.B.
Wilmington, NC
everyone was very helpful and friendly they were very fast to respond to our needs
November 24, 2017
Ruth Mathis
Southport, NC
Christine was so polite and very helpful..It was a pleasure talking with her on the phone and meeting her at the business.
November 23, 2017
M.D.
Kure Beach, NC
It has allowed me to go Christmas shopping. I just had foot surgery. Will have surgery on the other foot next year. Will get one then too since this worked out so good.
November 21, 2017
H.N.
Wilmington, NC
Both the installer and consultant did a great job. We are grateful that you were able to squeeze us in on short notice.
November 20, 2017
Debra Kelly
Burgaw, NC
Price is good. Salesmen/women are personable and knowledgeable. The product I needed was readily available.
November 17, 2017
S.G.
Wilmington, NC
Christine really helped us out with repairs on a power w/c after we attempted to work through Repair Xpress with very poor service from them!
November 1, 2017
D.N.
Hampstead, NC
Prompt, thorough and services exactly as advertised.
October 29, 2017
S.W.
Holly Ridge, NC
very professional and excellent customer service
October 26, 2017
Donald Durham
Wilmington, NC
I've only rented products, but I wrould like give a huge shout out to Leigh and the Wilmington staff the are amazing and quick to respond and have great customer service skills!
October 19, 2017
C.C.
Winnabow, NC
The lift was as pictured and described. Fast and efficient delivery and installation Very pleased with purchase from start to finish
October 18, 2017
D.B.
Pittsburgh, TN
October 6, 2017
P.W.
Topsail Beach
Very knowledgeable and friendly
October 3, 2017
J.W.
Wilmington, NC
We very much like the lift and the recliner chair. It helps both of us to let Lyne be moved easier.
John E, Wilmington, NC

Mr. Carson, I would like to express my total satisfaction with your personal efforts in the selling to Anna and me a mobile chair. As a former sales associate in several companies, I know what to expect of a salesman, and you exceeded all my expectations. Anna and I are more than satisfied. I will be looking for opportunities to pass on your name to anyone that is looking for a chair. Again, may I thank you for your excellent service during and after the sale.

Yours Truly

R. Bak, Wilmington, NC

Installation was completed in a timely and professional manner, Mitch did a great job! I have only positive things to say about Leigh, Mitch and 101 and will recommend your services to anyone who expresses an interest in the resources your company offers.
Thanks again

C.D. Roberts, Wilmington

Fred came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. Freddie had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly exactly what he had done.

 

H. Johnson, Wilmington, NC

These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.

Mr. Hulon, Wilmington, NC

I’d like to commend Marcus and Freddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.

R. Sams, Wilmington, NC

…The guy who comes to the house to measure, explain, and later to install is Jeff. Leigh will help you with options, ordering, delivery, and installation scheduling. She can also lead you through questions about sales tax, doctor’s prescriptions, Letter of Medical Necessity, etc. Jeff & Leigh are excellent professionals.

We had some specific needs that made the Bruno a perfect fit. They may even have other brands that better suit your needs. Whatever the situation we have found that you can trust these people. They were even a great help after the sale when someone damaged our stair lift.

I hope this turns out as much of a blessing for you and your wife as it has for us.

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