Mr. Melleky was so pleased with the install, he said he had to call. He said the gentlemen were very nice and the ramp looks wonderful. He is extremely happy. I thanked him for calling. What a nice man.
Your staff at your showroom were professional and treated us with great respect. I was in need of this chairlift quickly and that all happened within one week of our visit to your showroom. The first model you showed us was not the most expensive and met our needs. Finally the technician was experienced and performed a clean professional job and did not leave until we understood how everything worked. We tried to use a local company and did not hear back from them until after your installation was complete. Well worth the 1 1/2 drive to check you out!!! Thank you 101 Mobility
The chair lift was what was needed and is working very good. Installer was courteous and showed, explained and answered our questions regarding the use of the usage of the chair lift. Excellent product and service and we have already recommended 101 Mobility to our family and friends.
I was impressed with the representative Leigh, when giving me the information i needed to decide to purchase my lift chair. This is a lot of money to invest but since i have my lift chair i am very very pleased. I feel this will extend my body movement for years toi come .
We had to get an assistive device to help my inlaws get up and down the stairs. My husband found 101 Mobility. Working with them has been wonderful. They are very professional. Keep in good contact with you with good communications (phone calls and emails). We were kept up-to-date on the progress of the manufacturing of the chairlift. Installation took a little over 3 hours and the installers were very knowledgeable and professional in their work. We have only had our chairlift installed for a few days but it works well and helps my inlaws in transitioning from downstairs to upstairs and vice versa. I would highly recommend 101 Mobility as an option in providing you service in assisting movement safely within your home.
System was installed with no modifications to my home. Technician was very professional and completed the installation in just several hours. Arranging the installation was very easy with the staff . Outstanding
It makes it so much easier to get in the garage from the house. Roman, the installer was great. He fixed the problem we had keeping the gate open to get in the lift with our walkers just the way I thought it could be done.
You are both experienced and caring people and have provided much appreciated support during the last few years for our family. I can’t express how strongly I recommend your services to anyone who has a need for your services.
The email site and request for information was outstanding. Your rep Leigh Kelly was so informative and helpful with plan, estimate and accessible scheduling for my wife’s mobility need. Ronald and Roger we “spot on” with installation, proper usage and patience with setup and no hidden dangers. We feel very secure with using your ramp system and recommend to anyone.
You seem very concerned for your customers. You took the time to look for a used circuit board for our chair to save us money in the repair. We can afford a new part, but appreciate that you made the effort.
You were incredibly helpful!!! I phoned after discovering on our beach trip my very handicapped husband was unable to navigate in the same way he has managed for the past seven summers. He needed a lift. I called you, we would only be at the rental cottage 4 days. You were able to locate one of your drivers who happened to be in the Sunset Beach area with a hoyer lift in her vehicle. In only a few hours, my husband was able to be lifted from his bed to his wheelchair where he could enjoy an ocean view and his family. Thank you, thank you....for your CARING about strangers.
I would like to thank everyone at 101 Mobility who, during our recent crisis with our son's lift chair, was so incredibly helpful and more importantly so patient and understanding. Everyone went out of their way to not only solve our problem, but do so in a timely manner. They were able to get the chair in working order until the parts needed to permanently solve the problem could be ordered, which for us was a crucial issue since our son is unable to walk and getting him down the stairs would have been impossible.
We highly recommend 101 Mobility.
Great product. Had to purchase out of state for a house being built in another state. Leigh was my contact and so much help in recommending and coordinating what I needed. Recent small service call and Roman was very instructive. These are great people.
We rented a wheelchair ramp for our graduation ceremony. 101 Mobility came and installed the ramp a couple of days in advance so our student could practice going up and down prior to the actual ceremony. They even worked specifically with the student while installing it so they could adjust it to meet his needs.
Just wanted to say how pleased and thankful I am that Roman was able to install the
safety bars in my friends bath tub. It was not an easy job, all things considered, but
he was extremely patient and got the job done. So thankful that he was able to complete
the job in a minimal amount of time and they work great!! I would give him and the company a big 10 or 5 star rating for being able to do this on a short notice and under adverse conditions.
The responsiveness and personalized service are unparalleled. Knowing that our best interest is taken into consideration is quite important. I am always confident that a good solution will be found to meet our needs.
You have an excellent staff, from the very first phone call to set up, installation and delivery. Over the years we have used many different vendors for services but you add a personal touch that I haven't seen in a very long time. Thanks for a job well done and we will be using you for future purchases and services.
The scooter I rented was perfect! Leigh was very helpful. The transaction was quick and easy. Leigh made sure the scooter was waiting for me when I arrived at the hotel and I simply left it at the hotel for pick-up after my departure. It was a smooth, hassle free experience.
Thank you for excellent customer service and making my visit to Wilmington, NC an enjoyable experience!
Mr. Carson, I would like to express my total satisfaction with your personal efforts in the selling to Anna and me a mobile chair. As a former sales associate in several companies, I know what to expect of a salesman, and you exceeded all my expectations. Anna and I are more than satisfied. I will be looking for opportunities to pass on your name to anyone that is looking for a chair. Again, may I thank you for your excellent service during and after the sale.
R. Bak, Wilmington, NC
Installation was completed in a timely and professional manner, Mitch did a great job! I have only positive things to say about Leigh, Mitch and 101 and will recommend your services to anyone who expresses an interest in the resources your company offers.
C.D. Roberts, Wilmington
Fred came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. Freddie had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly exactly what he had done.
H. Johnson, Wilmington, NC
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.
Mr. Hulon, Wilmington, NC
I’d like to commend Marcus and Freddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.
R. Sams, Wilmington, NC
…The guy who comes to the house to measure, explain, and later to install is Jeff. Leigh will help you with options, ordering, delivery, and installation scheduling. She can also lead you through questions about sales tax, doctor’s prescriptions, Letter of Medical Necessity, etc. Jeff & Leigh are excellent professionals.
We had some specific needs that made the Bruno a perfect fit. They may even have other brands that better suit your needs. Whatever the situation we have found that you can trust these people. They were even a great help after the sale when someone damaged our stair lift.
I hope this turns out as much of a blessing for you and your wife as it has for us.